Core Services

Our services

DUCC provide a full range of IT services to support the University business, its staff and students.

Popular services

Quick links to our most frequently accessed service information:

Student IT services

Find out more about your IT account and update your password. Get online wirelessly and learn more about internet in your Deaportment.

Activate or recover your IT account

Access your email account using mail@DU, mobiles and tablets

Find out where your nearest PC cluster is, including those with accessible facilities

Connect your devices to the University’s Wi-Fi network

Top tips for keeping your devices virus free

How to access VPN software and get online

IT Service Catalogue

The IT Service Catalogue is the complete collection of all IT services that we provide.

Organised alphabetically by thematic area, the subsequent entry for each individual service gives details of its features, who is eligible to use the service, the Service Level Agreement (SLA) in place, the hours during which we provide support for the service, plus access information.

Our service categories

Finance, recruitment, communications and marketing, analytics and more

Audio visual, document management, email, calendar and telephony

Desktops and applications, printing, networks and software

IT Support Centre, support for institutions, policies, training and consultancy

Projects, development, web and digital services

Research computing, outreach and consultancy, applications, software engineering and storage

Teaching and learning tools, podcasting and exam services

Passwords, access management, directories and system protection

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