Service & Supports

Key Services

DUCC designs and administer University’s entire IT infrastructure comprising of:
Data Centre with more than 80 servers hosting different applications such as Websites, DNS, proxy, Email, Network Monitoring System (NMS) etc.
Colocation Servers for

a. Examination results,
b. School of open Learning,
c. Administration,
d. Finance,
e. Institute of Lifelong Learning,
f. Online admissions
g. DU Community radio

License Servers for latest and updated software like SPSS, Mathematica, MatLab, SigmaPlot, Jaws etc.

Networking equipment comprising of more than 400 network switches and 85+ Biometric attendance machines.

Wi-Fi equipment comprising of 100+ switches and 500 wireless access points

Fibre optic cable network of 43 kilometers laid across both campuses

  • UTM (Security) device
  • More than 15000 wired network nodes across both campuses and colleges.
  • More than 5500 Campus Wi-Fi user accounts (and increasing)
  • More than 2300 Email IDs for Campus and facilitating more than 1.5 lakh email ID of associated colleges over Google servers.
  • More than 1500 members of DUCC availing Internet, Scanning and Printing facilities.


We support the University by delivering technology based services for research, teaching and learning, with sustainability and environmental considerations at the heart of what we do. We are one of the University’s largest wing working across central and Faculty teams.

Our organisation

Information about our structure and leadership team
Our IT Plan 2018
See our key objectives for the current academic year

Our values

We have three core values that are at the heart of all we do.
One IT
Working with colleagues across IT Services towards common goals. Removing any non-physical barriers that may exist.
Enabling others
Enabling colleagues across the University. Working in partnership with them to ensure they can guarantee delivery of services to customers.
Students first
Understanding our customers and their differing needs. Deliver our services in a way that exceeds their expectations
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